Privacy Policy

Here at VetPlus, we’re committed to protecting your privacy during your visits to our website and recognise our responsibility to keep the information you provide to us confidential at all times.

We protect the personal information you provide to us to an equivalent high standard to what you experience through any other channels.

By using our website, you agree to be bound by the Privacy Policy and our Terms and Conditions and accept that these may change from time to time.


Interactions With Us

When you submit a query to us via the contact us form, send us an event or story for use on the website, or interact with us on the VetPlus website, you may be asked to provide personal information.  This information is required for us to better understand your query and to get back in touch with you should we need to.  We do not pass on this data and store it as securely as we can.  We may however use this information to improve our products and services and as such, we may follow up with you.

We utilise tracking on our website such as Google Analytics to monitor the use of our website and make improvements where we deem it necessary.

If you have requested information, we may periodically send you information about our products and services, as well as events we’re involved with and other things you may be interested in.

For your protection we will also; not hold more information about you than is required for the purposes for which it is being processed. Take reasonable endeavours to ensure that any information about you is accurate and kept up to date. Not keep your information for longer that is necessary or as required by law. Process your information in accordance with your rights under the Data Protection Act 1998.

In order to maintain the security of its systems, protect its staff and detect fraud and other crimes, VetPlus reserves the right to monitor all internet communications, including web and email traffic, into and out of its domains. Monitoring includes (without limitation) checks for viruses and other malignant code, and use or content that is unauthorised or unlawful or material that may cause offence in any way.


Other Websites

We do not have control of any other website other than those within the Tangerine Group of companies.  As such, we cannot be held responsible for the content on any of the sites we may link to (e.g. from a blog post).


Exclusion of Liabilty

These ‘Exclusion of Liability’ provisions should be read carefully as they exclude or limit our legal liability in connection with your use of this website. Nothing in these terms and conditions and in particular within the ‘Exclusion of Liability’ clauses shall attempt to exclude liability that is not permissible to exclude under applicable law, including without limitation, for fraudulent misrepresentation.

While we have taken all reasonable steps to ensure the accuracy and completeness of the content of the website, we exclude any warranties, undertakings or representations (either express or implied) to the full extent permitted under applicable law, that the website or (including without limitation) all or any part of the content or materials, accuracy, availability or completeness of the content of the website or any part of the content or materials, are appropriate or available for use either in the United Kingdom.

Access to and use of this website is at the user’s own risk and we do not warrant that the use of this website or any material downloaded from it will not cause damage to any property, or otherwise minimise or eliminate the inherent risks of the internet including but not limited to loss of data, computer virus infection, spyware, malicious software, trojans and worms. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this website by unauthorised third parties.

To provide increased value to users of this website, we may provide links to other websites or resources (that are not part of the Tangerine Group) for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and that we do not review or endorse and shall not be responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use that others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.


Copyright

All rights, save as expressly granted, are reserved.  While we encourage our users to share our content, reproduction in any form of any part of the contents of this website without our prior written consent is prohibited.  We may ask to see the content you wish to produce before agreeing to its use.

Any content uploaded to our website by its users agree that upon the upload of said content, that content becomes the property of VetPlus.

The trademarks, logos, images, photographs and service marks (“Marks”) displayed on this website are the property of VetPlus or other third parties. Users are not permitted to use these Marks without the prior written consent of VetPlus or such third party which may own the Mark.

 


Changes to this Website

The contents of this website are subject to change by us without notification.  Additionally VetPlus shall not be obliged to remove any outdated information from the website or to expressly mark it as being outdated, although we will make every effort to do so.